Reward Policy

Reward Policy

Happy Points EXCHANGE RATES

The value of Happy Points is determined by an exchange rate of both currency spent on products to Happy Points, and an exchange rate of Happy Points earned to currency for spending on future purchases.

REDEEM Happy Points

You can redeem your Happy Points at checkout. If you have accumulated enough Happy Points to redeem them you will have the option of using Happy Points as one of the payment methods. The option to use Happy Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Happy Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Happy Points MINIMUMS AND MAXIMUMS

Happy Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Happy Points until you accrue a minimum number of Happy Points, at which they will become available for redemption.
Happy Points may also be capped at the maximum value of Happy Points which can be accrued. If this option is selected you will need to redeem your accrued Happy Points before you are able to earn more Happy Points.

MANAGE YOUR Happy Points

You have the ability to view and manage your Happy Points through your Customer Account. From your account you will be able to view your total Happy Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Happy Points limit and a cumulative history of Happy Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Happy Points, including expiration notifications.

Happy Points EXPIRATION

Happy Points can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Happy Points, as well as point expiration notifications. This option is found in the Happy Points section of the My Account area.